Bookseller, Part Time, Min 10 HR/ Week
Snug Books is hiring for a part time Bookseller and Book Club Leader who can work two to three days a week. The job is split between our Lauraville location and our Port Discovery Location. Our Lauraville location was our first, we opened in fall of 2021 and offer books and gifts for all ages. Our Port Discovery location opened in spring of 2023 and is a combination bookstore and gift shop that serves the downtown area as well as PD visitors. We are looking for booksellers who love reading, culture, Baltimore City, and giving customers a great experience. Snug Books aims to celebrate a variety of reading tastes and genres and welcomes readers of all ages and backgrounds.
This part-time position is a frontline sales floor position that includes assisting customers in the store to find books and complete purchases. This position will work a minimum of 10 hours a week, the position is an hourly, non-exempt position that reports to the Store Manager. This position requires weekend and evening work, and potentially travel to and from special events like book fairs, outdoor markets, or other bookstore events/locations. Staff are expected to participate in social media and assist in event hosting. One monthly staff pick, learning about the books we carry, being able to make recommendations, and staying engaged and informed of Snug Books programming is expected. Booksellers should be self starting, active, organized, and have the ability to multitask. We ask that everyone acquaint themselves with the trends of the book world, including bestsellers and popular books, and should get familiar with the book industry.
Currently, Snug Books in North East Baltimore is open Sunday through Thursday 10am-6pm and Friday & Saturday 9 am to 7pm. Snug Books at Port Discovery hours currently follow the museum's schedule which changes slightly with the season or special events. Hours are not likely to change significantly, but changes will be made seasonally, for Holidays, or for special events.
Holidays: Both locations are always closed on July 4th, Thanksgiving Day, and Christmas Day.
Requirements: If an offer of employment is made, the candidate must take and pass a background check that allows them to work with children.
The Part Time Bookseller and Book Club Leader position is a part-time position and starting pay is 17/hr. Shifts will include evenings and at least one weekend day. Salary/ hourly wage commensurate with experience, longevity, and additional assignments at the store.
Bookseller Main Job Duties:
Answering phone calls and making customer phone calls
Answering customer emails
Providing friendly, knowledgeable assistance to customers with finding books, making book recommendations (hand selling), and placing special orders
Accurately check out customers out at the register, online orders, curbside pickup, and offsite events
Counting cash drawer at beginning and end of shift
Shelving, alphabetizing, organizing books and merchandise
Writing at least two monthly staff pick book recommendations
Cleaning of the store, dusting, vacuuming, taking out trash & recycling etc.
Opening and closing the store
Working as part of a team to complete projects and host events
Completing other tasks, such as art for the store, book repair and maintenance, shipping of merchandise etc.
Other duties as assigned
A love for reading and books and ability to speak about literature and popular titles (both classic and contemporary)
High School diploma or equivalent - higher education beyond this is preferred but not required
Ability to establish and maintain an organized workspace and follow store processes
Ability to multitask, meet deadlines, and has strong attention to detail
A positive, helpful, and kind demeanor when helping customers
Experience working with computers and database systems
Customer service experience and strong written and verbal communication skills
Experience with a cash register
Has reliable transportation to and from work
Has and will maintain a valid driver's license in good standing
Able to speak, read, and write fluently in English
Compassionate and respectful management/conflict resolution skills
Enjoys working within a team but is self-motivated and able to work independently
Ability to lift 50 pounds and stand for long periods of time
Ability to sit, stand, walk, bend, and lift items as part of job duties
Ability to drive to off site events
Can and will wear a mask properly for an extended period of time while working if needed
Helpful experience but not required:
Paid Leave Time after 6 months of employment
Paid Sick Time upon hiring
Employee Discount upon hiring
Simple IRA with employer match upon hiring
Professional development opportunities upon hiring
How to Apply: We encourage candidates of diverse backgrounds to apply.
Submit your resume as an email attachment
Respond to the following questions in the body of the email
Why do you want to work here?
In the workplace, what does commitment to diversity, equity, and inclusion mean to you?
What is a favorite book of yours? Tell me a little bit about the book as though I am a customer and you are trying to sell it to me.
Include 3 professional references as an attachment or in the body of your email
Email items 1 thru 3 to firstname.lastname@example.org. In the subject line please include your name and the word “application”.
Incomplete applications will not be considered. Please no phone calls.