Work at Snug Books
Snug Books is Hiring!
Please find the open positions listed below. There are currently 3 Open Positions as of May 2023.
If you are interested in applying, please follow the directions for submission on the bottom of the job description. In the subject line of your email please include your name, indicate which position(s) you are interested in applying for, and the word "application". Please no additional inquiries by phone, emails, or in person visits. Thank you!
Position 1 of 3
Snug Books, LLC
Events Manager and Bookseller, Part Time, Min 20 HR/ Week
5/10/2023
Snug Books is hiring for an Events Manager and Bookseller who will work at both store locations. We are looking for someone who loves event management, working with lots of different people, loves reading, culture, Baltimore City, and giving customers a great experience. The job will mostly be at our Lauraville location with some time at our Port Discovery Location. Our Lauraville location was our first, we opened in fall of 2021 and offer books and gifts for all ages. Our Port Discovery location opened in spring of 2023 and is a combination bookstore and gift shop that serves the downtown area as well as PD visitors. Snug Books aims to celebrate a variety of reading tastes and genres and welcomes readers of all ages and backgrounds.
Job Outline:
This part-time position is an Events Manager first and a frontline sales floor position second. The Events Manager will be responsible for planning and executing Snug Books events programming, including author events, store events, and offsite events. They will work directly with publishers and authors to coordinate events and they will also be responsible for training other staff members to assist and/or run events in their absence. This part time position will work a minimum of 20 hours per week (3-4 days a week), the position is an hourly, non-exempt position that reports to the Store Manager. This position requires weekend and evening work, and travel to and from our second location, special events like book fairs, outdoor markets, or other bookstore events/locations. All staff are expected to participate in social media and assist in event hosting. Two monthly staff picks, learning about the books we carry, being able to make recommendations, and staying engaged and informed of Snug Books programming is expected. Booksellers should be self starting, active, organized, and have the ability to multitask. We ask that everyone acquaint themselves with the trends of the book world, including bestsellers and popular books, and learn how the book industry works.
Currently, Snug Books in North East Baltimore is open Sunday through Thursday 10am-6pm and Friday & Saturday 9 am to 7pm. Snug Books at Port Discovery hours currently follow the museum's schedule which changes slightly with the season or special events. Hours are not likely to change significantly, but changes will be made seasonally, for Holidays, or for special events.
Holidays: Both locations are always closed on July 4th, Thanksgiving Day, and Christmas Day.
Requirements: If an offer of employment is made, the candidate must take and pass a background check that allows them to work with children.
The Events Manager and Bookseller position is a part-time position and starting pay is $17/hr. Work week is typically Wednesday - Saturday. Shifts will include evenings and weekend shifts. Salary/ hourly wage is commensurate with experience, longevity, and additional assignments at the store. This position is being created to create new revenue streams and increase existing ones.
Events Manager Main Job Duties:
Plan, manage, market, and execute author events, store events, partnered events, online events, etc.
Liaison with authors, publishers, partners, and other staff to coordinate events
Work with staff as a team, train staff on their roles and responsibilities during events
Collaborate and coordinate with other organizations and businesses
Use tools provided to keep detailed plans, keep documentation, and track data
Create marketing materials and a run of show for events
Manage technology, materials, catering, and equipment needs for events
Manage marketing emails, event registrations, and social media
Travel to offsite events
Work within an approved budget
Evaluate attendance and performance of events
Qualifications:
Experience with event planning, set up, and execution
Experience with event marketing and creation of marketing materials
Experience with email and online marketing tools (Something like; Constant Contact, Mail Chimp, Canva, Adobe etc.)
A love for reading and books and ability to speak about literature and popular titles (both classic and contemporary)
High School diploma or equivalent - higher education beyond this is preferred but not required
Ability to establish and maintain an organized workspace and follow store processes
Ability to multitask, meet deadlines, and has strong attention to detail
A positive, helpful, and kind demeanor when helping customers
Experience working with computers and database systems
Customer service experience and strong written and verbal communication skills
Experience with a cash register
Has reliable transportation to and from work
Has and will maintain a valid driver's license in good standing
Able to speak, read, and write fluently in English
Compassionate and respectful management/conflict resolution skills
Enjoys working within a team but is self-motivated and able to work independently
Good with email and phone correspondence
Bookseller Main Job Duties:
Answering phone calls and making customer phone calls
Answering customer emails
Providing friendly, knowledgeable assistance to customers with finding books, making book recommendations (hand selling), and placing special orders
Accurately check out customers out at the register, online orders, curbside pickup, and offsite events
Counting cash drawer at beginning and end of shift
Shelving, alphabetizing, organizing books and merchandise
Writing at least two monthly staff pick book recommendations
Cleaning of the store, dusting, vacuuming, taking out trash & recycling etc.
Opening and closing the store
Working as part of a team to complete projects and host events
Completing other tasks, such as art for the store, book repair and maintenance, shipping of merchandise etc.
Other duties as assigned
Physical Requirements:
Ability to lift 50 pounds and stand for long periods of time
Ability to sit, stand, walk, bend, and lift items as part of job duties
Ability to drive to off site events
Can and will wear a mask properly for an extended period of time while working if needed
Helpful experience but not required:
Worked in a bookstore, library, or retail previously
Social media content creation experience
Inventory management experience
Merchandising experience
Community outreach experience
Speaks Spanish
Benefits:
Paid Leave Time after 90 days of employment
Paid Sick Time upon employment
Employee Discount upon hiring
Simple IRA with employer match upon hiring
Professional development opportunities upon hiring
How to Apply: We encourage candidates of diverse backgrounds to apply.
Submit your resume as an email attachment
Respond to the following questions in the body of the email
Why do you want to work here?
Why do you want to do Events Management?
In the workplace, what does commitment to diversity, equity, and inclusion mean to you?
What is a favorite book of yours? Tell me a little bit about the book as though I am a customer and you are trying to sell it to me.
Include 3 professional references as an attachment or in the body of your email
Email items 1 thru 3 to info@snugbooks.com. In the subject line please include your name, the position you are applying for, and the word “application”.
Incomplete applications will not be considered. Please no phone calls.
Note: If you are asked for an interview, please bring samples of your work.
Position 2 of 3
Snug Books
Bookseller & Book Club Leader, Part Time, Min 10 HR/ Week
5.10.23
Snug Books is hiring for a part time Bookseller and Book Club Leader who can work three days a week. The job will mostly be at our Lauraville location with some time at our Port Discovery Location. Our Lauraville location was our first, we opened in fall of 2021 and offer books and gifts for all ages. Our Port Discovery location opened in spring of 2023 and is a combination bookstore and gift shop that serves the downtown area as well as PD visitors. We are looking for booksellers who love reading, culture, Baltimore City, and giving customers a great experience. Snug Books aims to celebrate a variety of reading tastes and genres and welcomes readers of all ages and backgrounds.
Job Outline:
This part-time position is a frontline sales floor position that includes assisting customers in the store to find books and complete purchases. They will also be responsible for managing and running our weekly Tuesday night book club meetings. This position will work a minimum of 10 hours a week, the position is an hourly, non-exempt position that reports to the Store Manager. This position requires weekend and evening work, and potentially travel to and from special events like book fairs, outdoor markets, or other bookstore events/locations. Staff are expected to participate in social media and assist in event hosting. One monthly staff pick, learning about the books we carry, being able to make recommendations, and staying engaged and informed of Snug Books programming is expected. Booksellers should be self starting, active, organized, and have the ability to multitask. We ask that everyone acquaint themselves with the trends of the book world, including bestsellers and popular books, and should get familiar with the book industry.
Currently, Snug Books in North East Baltimore is open Sunday through Thursday 10am-6pm and Friday & Saturday 9 am to 7pm. Snug Books at Port Discovery hours currently follow the museum's schedule which changes slightly with the season or special events. Hours are not likely to change significantly, but changes will be made seasonally, for Holidays, or for special events.
Holidays: Both locations are always closed on July 4th, Thanksgiving Day, and Christmas Day.
Requirements: If an offer of employment is made, the candidate must take and pass a background check that allows them to work with children.
The Part Time Bookseller and Book Club Leader position is a part-time position and starting pay is 17/hr. Shifts will include evenings and at least one weekend day. Salary/ hourly wage commensurate with experience, longevity, and additional assignments at the store.
Bookseller Main Job Duties:
Answering phone calls and making customer phone calls
Answering customer emails
Providing friendly, knowledgeable assistance to customers with finding books, making book recommendations (hand selling), and placing special orders
Accurately check out customers out at the register, online orders, curbside pickup, and offsite events
Counting cash drawer at beginning and end of shift
Shelving, alphabetizing, organizing books and merchandise
Writing at least two monthly staff pick book recommendations
Cleaning of the store, dusting, vacuuming, taking out trash & recycling etc.
Opening and closing the store
Working as part of a team to complete projects and host events
Completing other tasks, such as art for the store, book repair and maintenance, shipping of merchandise etc.
Other duties as assigned
Book Club Job Duties:
Has participated in or hosted a book club previously
Preparing questions and conversation topics for participants
Leading and participating in the conversations at Book Clubs
Setting up the space for Book Club meetings
Sending email reminders to participants
Assisting with advertising, event invites, and creation of promotional materials
Keeping track of attendance data and customer information
Working with book buyers to select Book Club picks
Qualifications:
A love for reading and books and ability to speak about literature and popular titles (both classic and contemporary)
High School diploma or equivalent - higher education beyond this is preferred but not required
Ability to establish and maintain an organized workspace and follow store processes
Ability to multitask, meet deadlines, and has strong attention to detail
A positive, helpful, and kind demeanor when helping customers
Experience working with computers and database systems
Customer service experience and strong written and verbal communication skills
Experience with a cash register
Has reliable transportation to and from work
Has and will maintain a valid driver's license in good standing
Able to speak, read, and write fluently in English
Compassionate and respectful management/conflict resolution skills
Enjoys working within a team but is self-motivated and able to work independently
Physical Requirements:
Ability to lift 50 pounds and stand for long periods of time
Ability to sit, stand, walk, bend, and lift items as part of job duties
Ability to drive to off site events
Can and will wear a mask properly for an extended period of time while working if needed
Helpful experience but not required:
Worked in a bookstore, library, or retail previously
Social media content creation experience
Inventory management experience
Merchandising experience
Benefits:
Paid Leave Time after 6 months of employment
Paid Sick Time upon hiring
Employee Discount upon hiring
Simple IRA with employer match upon hiring
Professional development opportunities upon hiring
How to Apply: We encourage candidates of diverse backgrounds to apply.
Submit your resume as an email attachment
Respond to the following questions in the body of the email
Why do you want to work here?
In the workplace, what does commitment to diversity, equity, and inclusion mean to you?
What is a favorite book of yours? Tell me a little bit about the book as though I am a customer and you are trying to sell it to me.
Include 3 professional references as an attachment or in the body of your email
Email items 1 thru 3 to info@snugbooks.com. In the subject line please include your name and the word “application”.
Incomplete applications will not be considered. Please no phone calls.
Position 3 of 3
Snug Books, LLC
Bookseller - At Port Discovery Location
Full Time, Min 32 HR/ Week
5/1/2023
Snug Books is hiring for a full time employee who can work 5 days a week. The job will be two thirds of the time at our Port Discovery location and one third of the time at our Lauraville location. Our Lauraville location was our first, we opened in fall of 2021 and offer books and gifts for all ages. Our Port Discovery location opened in spring of 2023 and is a combination bookstore and gift shop that serves the downtown area as well as PD visitors. We are looking for booksellers who love working with people and children, love reading, culture, Baltimore City, and giving customers a great experience. Snug Books aims to celebrate a variety of reading tastes and genres and welcomes readers of all ages and backgrounds.
Job Outline:
This full-time position is a frontline sales floor position that includes assisting customers in the store to find books or merchandise and complete purchases. Applicants should be good with customers and children. This job also includes work to maintain the store and receive and display merchandise and books. This position will work a minimum of 32 hours a week, the position is an hourly, non-exempt position that reports to the Store Manager. This position requires weekend and evening work, hours and shifts will change with the seasons, and this position may require travel to and from special events like book fairs, outdoor markets, or other bookstore events/locations. Staff are expected to participate in social media and assist in event hosting. One monthly staff pick, learning about the books we carry, being able to make recommendations, and staying engaged and informed of Snug Books programming is expected. Booksellers should be self starting, active, organized, and have the ability to multitask. We ask staff to acquaint themselves with the trends of the book world, including bestsellers and popular books, and should get familiar with the book industry.
Holidays: Both locations are always closed on July 4th, Thanksgiving Day, and Christmas Day.
Requirements: If an offer of employment is made, the candidate must take and pass a background check that allows them to work with children.
This Bookseller position is full time and starting pay is 17/hr. All staff are expected to work shifts that include evenings and at least one weekend day. Salary/ hourly wage commensurate with experience, longevity, and additional assignments at the store.
Bookseller Main Job Duties:
Answering phone calls and making customer phone calls
Answering customer emails
Providing friendly, knowledgeable assistance to customers with finding books, making book recommendations (hand selling), and placing special orders
Accurately check out customers out at the register, online orders, curbside pickup, and offsite events
Counting cash drawer at beginning and end of shift
Shelving, alphabetizing, organizing books and merchandise
Writing at least two monthly staff pick book recommendations
Cleaning of the store, dusting, vacuuming, taking out trash & recycling etc.
Opening and closing the store
Assist in the hosting and managing of events and book clubs
Working as part of a team to complete projects and host events
Completing other tasks, such as art for the store, book repair and maintenance, shipping of merchandise etc.
Other duties as assigned
Book Receiver Main Job Duties:
Receiving book inventory from all vendors into our POS system
Filling in book information in POS - section, category, description, price/cost/percentage etc.
Managing the book receiving process from unboxing till it’s ready for shelving
Reporting book damages and similar issues to publishers
Discounting books based on damages
Processing returns to publishers
Calling customers to inform them their special orders have arrived
Qualifications:
A love for reading and books and ability to speak about literature and popular titles (both classic and contemporary)
High School diploma or equivalent - higher education beyond this is preferred but not required
Ability to establish and maintain an organized workspace and follow store processes
Ability to multitask, meet deadlines, and has strong attention to detail
A positive, helpful, and kind demeanor when helping customers
Experience working with computers and database systems
Customer service experience and strong written and verbal communication skills
Experience with a cash register
Has reliable transportation to and from work
Has and will maintain a valid driver's license in good standing
Able to speak, read, and write fluently in English
Compassionate and respectful management/conflict resolution skills
Enjoys working within a team but is self-motivated and able to work independently
Physical Requirements:
Ability to lift 50 pounds and stand for long periods of time
Ability to sit, stand, walk, bend, and lift items as part of job duties
Ability to drive to off site events
Can and will wear a mask properly for an extended period of time while working if needed
Helpful experience but not required:
Worked in a bookstore, library, or retail previously
Social media content creation experience
Inventory management experience
Merchandising experience
Benefits:
Paid Leave Time after 90 days of employment
Paid Sick Time upon hiring
Health Insurance Contribution after 90 days of employment
Employee Discount upon hiring
Simple IRA with employer match upon hiring
Professional development opportunities upon hiring
How to Apply: We encourage candidates of diverse backgrounds to apply.
Submit your resume as an email attachment
Respond to the following questions in the body of the email. Responses do not need to be extensive, but should be complete answers.
a. Why do you want to work here?
b. In the workplace, what does commitment to diversity, equity, and inclusion mean to you?
c. What is a favorite book of yours? Tell me a little bit about the book as though I am a customer and you are trying to sell it to me.
Include 3 professional references as an attachment or in the body of your email.
Email items 1 thru 3 to info@snugbooks.com. In the subject line please include your name, the position you are applying for, and the word “application”.
Incomplete applications will not be considered. Please no phone calls or in person inquiries. We will reach out to applicants if we would like to set up an interview.